The best testimonials tell a story.
Discover your client’s story—and how you fit into it—with the following prompts (adjusted as needed).
- What problem were you trying to solve before working with us? What was your vision?
- Why did you choose [insert company] over your other options?
- Describe your experience during the project.
- Was it in line with your expectations?
- What reservations or fears did you have?
- What most pleasantly surprised you about working with us?
- What would you say to someone on the fence about hiring us?
- What results have you seen in your [daily/professional] life since work was completed?
- If you could magically improve one thing about your experience with us, what would it be? (Be honest. It helps us serve you better!)